AVEVA Product Support

Product Support

AVEVA provides close support to all its customers around the world.
Here are some contact details for the principal Product Support services. Where available, local Support contact details may also be found on the Worldwide Offices pages.

AVEVA Product Support website (Corporate)

(For AVEVA MARS or AVEVA LFM product support, please see contact details below.)

Regional Support Contacts

France

support.se@aveva.com
+33 (0)1 58 64 14 50

Germany

The Support Hotline for AVEVA GmbH is open Monday - Friday, 08:15 - 17:15.

AVEVA Plant Support:

support.plant.de@aveva.com
+49 (0) 6196 5052 - 02

AVEVA Marine Support:

support.central-europe.marine@aveva.com
+49 (0) 40 61156-0

AVEVA Product Licensing:

Tel.: +49 (0) 6196 5052 - 01
license.de@aveva.com 

Hungary

support.hu@aveva.com

Russia

Plant: support.russia@aveva.com
Marine: support.russia.marine@aveva.com

Saudi Arabia

support.me@aveva.com
+971 (0)4 454 0 777

Spain

support.spain@aveva.com
+34 91 788 5305

Sweden

Plant: support.uk@aveva.com
+44 (0)1223 556688
Marine: north.marinesupport@aveva.com
+46 (0)40 66 80 310

United Arab Emirates

support.me@aveva.com
+971 (0)4 454 0 777

United Kingdom

AVEVA Product Support website - UK

support.uk@aveva.com
+44 (0) 1223 556688

This site does not handle AVEVA MARS or AVEVA LFM product support.

USA & Canada

Plant: support.us@aveva.com
Marine: support.us.marine@aveva.com
1-877-AVEVA-02 (1-877-28382-02)

Brazil

suporte.brasil@aveva.com

Mexico

Plant: soporte.latam@aveva.com
Marine: soporte.marine@aveva.com

Australasia

support.australasia@aveva.com

China

Plant: support.china.plant@aveva.com
+86 20 3818 2252
Marine: support.china.marine@aveva.com
+86 21 6072 2999

India

Plant: support.india.plant@aveva.com
Marine: support.india.marine@aveva.com
+91 (0)22 6736 8400

Japan

Plant: support.japan.plant@aveva.com
Marine: support.japan.marine@aveva.com
+81 (0)45 224 7601

South Korea

Plant: support.korea.plant@aveva.com
Marine: support.korea.marine@aveva.com

Malaysia

support.malaysia@aveva.com

Singapore

support.singapore@aveva.com
+65 6818 9960

Product-specific Support

AVEVA MARS Support

Please use this link for AVEVA MARS support enquiries only:

AVEVA MARS Service & Support website

email: support.mars@aveva.com
Tel: +45 9930 1100

 

AVEVA LFM Support

Please use these links for all AVEVA LFM laser scanning products support:

LFM Technical Support

LFM Customer Zone

The Future of Plant Design

The Future of Plant Design

Find out more about AVEVA’s vision

The Future of Plant Design