Objective
It identifies potential issues and risks, recommends corrective actions and future improvements, and helps customers restore and sustain peak system performance—maximizing value, increasing return on investment, and strengthening confidence in day-to-day operations.
Engagement details
- Review the solution architecture, functional, and technical documentation
- Align with the business requirements and the customer’s digital transformation initiatives
- Gather any issues or challenges raised by users from both functional and technical aspects
- Evaluate system response times, backup and restore procedures, stability, and overall system performance
- Assess the system’s ability to handle current and projected future workloads
- Evaluate the user interface and usability of the system
- Assess solution stability and identify any recurring solution issues or errors
- Review application security measures, including access controls, data encryption, and vulnerability management
- Assess the solution’s scalability readiness to meet projected future workloads
- Verify that the as-built system configurations follow the as-designed architecture as well as AVEVA’s best practices and recommendations
- Identify any misconfigurations that could compromise performance or security and discuss potential mitigation measures
- Evaluate the system’s compatibility with future technologies and industry standards
- Data quality and maturity assessment
- Hardware/virtualization layer review
- Review performance of AVEVA applications
Benefits
- Proactively manage users’ concerns and potential risks.
- Optimize system Performance, Scalability, Infrastructure resource utilization and enhance Security while preventing potential future downtime.
Deliverables
- A comprehensive written report will be provided, summarizing overall system health across performance, stability, usability, and data maturity
- Actionable recommendations aligned with AVEVA best practices to address identified gaps and improve system performance and reliability
- A meeting will be held to walk through the report, ensuring stakeholders clearly understand findings, recommendations, and next steps
