Engagement details
UI/UX assessment/review workshop:
- Gather the customer’s user interface requirements.
- Review available documentation and the existing user interface/s of the existing solution.
- Evaluate the current user interface, including design layout, color scheme, typography, and visual consistency, identify any potential gaps, pain points or usability issues that may have limited the business values provided by the existing solution and user productivity.
- Conduct user interviews to gather user feedback.
- Conduct usability tests to identify existing usability issues.
Design review workshop:
- Based on the flexibility and functionality of the existing deployed solution as well as the review findings, propose design changes using wireframes and prototypes to visualize the new user interface and user experience.
- Discuss proposed changes and recommendations with the customer’s stakeholders, review feedback, and make necessary adjustments.
Engagement deliverables
UI/UX assessment report:
This detailed report will include a summary of the UI/UX assessment findings and recommendations. This report will include pain points and identified usability issues as well as recommendations for future improvement.
Benefits
- By regularly assessing and reviewing the user interface and experience of an existing solution, customers can improve user experience and achieve better user satisfaction, user adoption, and business productivity.
- Regular assessments and reviews will enable continuous improvement and the opportunity to optimize the existing deployed solution, keeping it up to date with the latest design trends and user expectations.
Recommended frequency
Annually or as needed
It is recommended to conduct a UX/UI review annually, or on an as-needed basis when there is a decrease in business productivity, user adoption, or user satisfaction.
