Engagement details
Solution review and value analysis:
- Conduct a thorough evaluation of the deployed solution with the solution owner and stakeholders to determine alignment with initial business objectives.
- Review current solution performance metrics to identify if the solution is meeting its expected performance expectations.
User interviews:
- Conduct user interviews with power users to determine whether the solution is delivering its full potential and identify any areas where value realization may be suboptimal.
- Review existing business processes, workflows, and user feedback to identify opportunities for enhancement.
- Based on user feedback, identify additional use cases that could further maximize the value of the existing solution based on the existing and new product functionalities.
- Propose enhancements or features that align with the customer’s digital transformation initiatives.
Future alignment workshop:
- Collaborate with the solution owner and stakeholders to align on future strategies for leveraging the solution to its fullest potential.
- Present and discuss findings as well as recommended action items to increase value realization.
Engagement deliverables
Solution value realization report:
This comprehensive report will include an assessment of the solution's current alignment with objectives, areas for improvement, and a set of recommendations to help achieve greater value from the solution. It will also include potential new use cases and enhancements identified to optimize solution usage and investment returns.
Benefits
- By engaging AVEVA’s SME(s) in the value realization assessment activity periodically, customers can ensure that the implemented solution is fulfilling intended objectives and uncover potential areas for future improvements.
- By proactively managing existing solutions and aligning solution values to customers’ digital transformation objectives, customers will be able to discover additional opportunities to maximize their investment and ensure sustained value realization over time.
Recommended frequency
Annually or as needed
It is recommended to conduct the value realization assessment activity annually, or on an as-needed basis when new digital transformation initiatives are identified or there is a decrease in user adoption of an existing solution.
