AVEVA’s software licensing policy seeks to achieve three objectives:
We implement this policy by:
AVEVA offers a flexible range of licensing options that may be selected or combined to suit the specific requirements of individual customers. This flexibility allows the software deployment to be tailored to the number of users, project size, duration or location of use and ensures the highest possible return on investment.
Registered users effectively become partners with AVEVA, not only benefitting from our normal Product Support service, but also able and encouraged to alert AVEVA to any issues or opportunities for improvement they encounter when using our software. This two-way dialogue between AVEVA and its user community is one reason for the high quality of our products and the confidence our customers place in it.
Needless to say, this close support does not extend to unlicensed users.
This is the legally binding agreement between AVEVA Solutions Ltd and its customers.
Download AVEVA's End-User Licence Agreement (English)
Download AVEVA's End-User Licence Agreement (German)
This explains how AVEVA manages the support of its software products as they are progressively replaced by more advanced versions.
Download AVEVA's Software End-of-Life Policy (English)
Download AVEVA's Software End-of-Life Policy (German)
Download AVEVA's Software End-of-Life Policy (Japanese)
Download AVEVA's Software End-of-Life Policy (Korean)
These two documents explain how AVEVA provides technical support to its customers
Download AVEVA's Product Support Policy (English)
Download AVEVA's Product Support Guidelines (English)
Download AVEVA's Product Support Policy (German)
Download AVEVA's Product Support Guidelines (German)
AVEVA adheres to a policy of honest and fair trading. This document explains the details.
Download AVEVA's Ethical Trading Policy (English)
Download AVEVA's Ethical Trading Policy (German)
Some information about AVEVA's Licence Protection measures
Download the document
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