An AVEVA entity contracting with a customer may engage other AVEVA entities and third party suppliers to provide certain services and process personal information on its behalf.
The third party key suppliers engaged by AVEVA entities (i.e. sub-processors of this personal information) are Microsoft and Amazon Web Services (AWS). AVEVA cloud offerings are hosted in Microsoft Azure and AWS, which are two of the leading public cloud service providers. Each company provides a robust global cloud platform that incorporates strong security practices as well as ensuring high availability. Both Microsoft Azure and AWS have many security features designed to protect data and applications, ranging from physical and environmental security through network security to data privacy and security controls. This is achieved through compliance with numerous standards including ISO 27001/27017/27018 and AICPA SOC 2 along with transparency in how security is implemented and managed. AVEVA employees and customers have no physical access to any cloud service provider data centre. For more information, please refer to AVEVA Connect’s service description at AVEVA Descriptions for Cloud Services | Legal | AVEVA
AVEVA Teamwork is provided by AVEVA in partnership with Poka. For more information, please visit Poka’s website at https://www.poka.io/
AVEVA may also partner with third party cloud and other service providers to deliver solutions offered through AVEVA Connect. For information on these AVEVA products, please refer to their service descriptions at AVEVA Descriptions for Cloud Services | Legal | AVEVA.
Email functionality for AVEVA cloud offerings is provided by Twillio Sendgrid. AVEVA may also engage third party consultants to work on and assist us in delivering, managing and improving our cloud offerings.