Summary
This engagement delivers a comprehensive assessment across key categories such as architecture, installation best practices, system operation, security, performance, hardware sizing, and disaster recovery. Following the review, you receive a detailed System Health Check report outlining findings, configuration or architectural concerns, and clear, prioritized recommendations to remediate issues and optimize overall system performance.
By establishing a strong baseline of your current deployment, it will help you understand limitations, uncover hidden risks, and align system capabilities with future operational demands. The result is greater value from your AVEVA investment, increased operational confidence, and a reduced likelihood of unplanned downtime.
Value
Taking a holistic view of the customer’s workflows, this service ensures that AVEVA software is deployed quickly and in alignment with both AVEVA’s and the customer’s best practices.
What’s included
The AVEVA engineer will perform:
- A pre-consult call to validate prerequisites, and capture problem areas or specific issues for further consideration
- A verification and documentation of architecture for the current environment
- A verification that a proper backup has been performed before any configuration changes or software upgrades
- The initial installation or upgrade and configuration of selected AVEVA products
- A post-installation verification and validation
- A high-level overview of the management tools of the software installed
- An overview of technical support and training options available
- A post-service work report, including recommended next steps
