AVEVA Plant SCADA and Ampla Customer Support
AVEVA Plant SCADA, CitectHistorian and Ampla Support helps organisations achieve performance efficiency from AVEVA solutions. Our support program provides continuous software maintenance and convenient access to highly skilled resources to remedy any technical issue that you experience as you install, fine-tune, and upgrade your software.
Contact Us
AVEVA Plant SCADA, CitectHistorian and Ampla Support is a global support team that provides expert level technical support to customers. With three regional expert support centres across the globe – the Americas, Asia Pacific, and Europe – we are available to assist you with product application knowledge, troubleshooting and resolving system issues in a timely manner, and optimising the performance of your AVEVA software.
And because our Support team is tightly integrated with the AVEVA Plant SCADA, CitectHistorian and Ampla development teams, our Support engineers can readily troubleshoot even the most difficult issues.
When contacting Support, please ensure you have your contact details and site ID number for the Support Engineer to assist you without delay when you call.
Support Hours
Primary and standard level support customers - Monday to Friday, 9am - 5pm (normal local business hours)
Premium and elite level support customers - 24/7 emergency support (Outside normal business hours, dial the toll free number for your region and press option 4)
Country
Phone Number
Country
Australia
Phone Number
1300 131 631
Country
China
Phone Number
4008424963
Country
Japan
Phone Number
00531 121 985
Country
New Zealand
Phone Number
0800 880 026
Country
Singapore
Phone Number
0800 120 4562
Country
South Korea
Phone Number
00798 14 800 7112
Country
Other Asia Pacific Countries
Phone Number
+61 2 88795401
Reverse Call Charges
Country
Phone Number
Country
Austria
Phone Number
0800 677 670
Country
Belgium
Phone Number
0800 40 710
Country
Denmark
Phone Number
4488 5670
Country
Finland
Phone Number
0800 913 065
Country
France
Phone Number
0805 631570
Country
Germany
Phone Number
0800 7235337
Country
Hungary
Phone Number
06 800 18490
Country
Italy
Phone Number
800 986 902
Country
Netherlands
Phone Number
0800 020 0498
Country
Norway
Phone Number
800 11979
Country
Spain
Phone Number
800 098 944
Country
Sweden
Phone Number
040-384455
Country
Switzerland
Phone Number
0800 001 241
Country
UK
Phone Number
0800 376 2869
Country
Generic number / Other countries
Phone Number
+39 0331 243101
Reverse Call Charges
Country
Phone Number
Country
Israel
Phone Number
1 809 216 065
Country
Generic number / Other countries
Phone Number
+39 0331 243101
Reverse Call Charges
Country
Phone Number
Country
Brazil
Phone Number
800 891 2162
Country
Mexico
Phone Number
001 866 522 0285
Country
USA
Phone Number
866 589 6855
Country
Other Americas Countries
Phone Number
+1 949 639 8500
Reverse call charges
If you have any technical queries relating to our products, please contact citect.support@aveva.com
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Training services empower your team for success, regardless of global region.
